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Two-Way Text Messaging
In this day and age, most people expect instant gratification when purchasing something. They want to be able to get answers quickly without having to pick up the phone or go somewhere else. With 2 way business texting, you can provide this service while still maintaining control over your brand image.
No longer do you need to rely solely on voice calls to answer customer inquiries. Now you can offer SMS texts.
Because everything happens inside the app, you always know when and why people are contacting you.
Since everyone communicates through the same medium, you can instantly react to issues and problems.
By communicating with your customers through the app, you create stronger bonds with them.
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